Frequently Asked Questions

  • We recommend reaching out as early as possible, especially during wedding and holiday seasons. Last-minute inquiries are always welcome based on availability.

  • Our team will arrive approximately 30 minutes before the event for setup. We simply require access to a standard electrical outlet and clean water supply. Ice cream flavors and quantities will be prepared based on your selections, and our team will freshly churn and serve ice cream throughout the event. Standard service time is approximately 2.5 hours.

  • Ice cream quantities are prepared based on your guest count. On average, guests can expect approximately 1.5 to 2 scoops per person, as some may come back for seconds — especially little ones.

  • Yes — our fresh churn experience allows guests to watch the ice cream being freshly churned during the event for a softer, fresher scoop.

  • We occasionally offer dairy-free seasonal flavors. Let us know about any dietary accommodations when submitting your inquiry.

  • We typically require access to a standard power outlet and a clean working area for setup. Additional details will be discussed during the booking process.

  • We primarily serve Los Angeles, Orange County, and surrounding Southern California areas. Travel fees may apply for farther locations.

  • Our team typically responds within 48 hours.